Problem Note 33439: Attempting to view business structure mappings gives NullPointerException with "error has occurred and has been logged" message
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When using SAS ® OpRisk Monitor, you might get an exception error when looking at mappings from the Business Structure tab. One way to load a mapping is by using the DimRelations data loader. If you load translations for this same data (using the DimRelationTranslations data loader), and you have not specified a value for dimRelation.dimRelNm, you will see the following error message on the screen when attempting to view the mapping:
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
An error has occurred and has been logged.
If you look at the details tab you will see the following null pointer exception:
Message: none Reason: unknown java.lang.NullPointerException at java.text.CollationElementIterator.(CollationElementIterator.java:102) at java.text.RuleBasedCollator.getCollationElementIterator (RuleBasedCollator.java:356) at java.text.RuleBasedCollator.compare(RuleBasedCollator.java:404) at com.sas.oprisk.monitor.web.dimension.DimensionBrowserAction$LabelValueComparator. compare(DimensionBrowserAction.java:915) at java.util.TreeMap.compare(TreeMap.java:1085) at java.util.TreeMap.put(TreeMap.java:463) at java.util.TreeSet.add(TreeSet.java:209) at com.sas.oprisk.monitor.web.dimension.DimensionBrowserAction. getRelationsRelevantForDomain(DimensionBrowserAction.java:655) at com.sas.oprisk.monitor.web.dimension.DimensionBrowserAction. prepareViewRelations(DimensionBrowserAction.java:504) at com.sas.oprisk.monitor.web.dimension.DimensionBrowserAction. viewRelations(DimensionBrowserAction.java:435) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke (NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke (DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at org.apache.struts.actions.DispatchAction.dispatchMethod (DispatchAction.java:270) at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:187) at org.apache.struts.action.RequestProcessor.processActionPerform (RequestProcessor.java:431) at org.apache.struts.action.RequestProcessor.process (RequestProcessor.java:236) at com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.continuationCallback (MonitorStrutsRequestProcessor.java:70) at com.sas.oprisk.monitor.web.MonitorRequestPreprocessor.process (MonitorRequestPreprocessor.java:227) at com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.process (MonitorStrutsRequestProcessor.java:57) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:247) at org.apache.catalina.core.ApplicationFilterChain.access$000 (ApplicationFilterChain.java:98) at org.apache.catalina.core.ApplicationFilterChain$1.run (ApplicationFilterChain.java:176) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:172) at com.sas.oprisk.monitor.web.i18n.Utf8EncodingFilter.doFilter (Utf8EncodingFilter.java:35) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.access$000 (ApplicationFilterChain.java:98) at org.apache.catalina.core.ApplicationFilterChain$1.run (ApplicationFilterChain.java:176) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:172) at org.apache.catalina.core.StandardWrapperValve.invoke (StandardWrapperValve.java:260) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext. invokeNext(StandardPipeline.java:643) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.catalina.core.StandardContextValve.invoke (StandardContextValve.java:191) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext. invokeNext(StandardPipeline.java:643) at org.apache.catalina.authenticator.AuthenticatorBase.invoke (AuthenticatorBase.java:550) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext. invokeNext(StandardPipeline.java:641) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2415) at org.apache.catalina.core.StandardHostValve.invoke (StandardHostValve.java:180) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext. invokeNext(StandardPipeline.java:643) at org.apache.catalina.valves.ErrorDispatcherValve.invoke (ErrorDispatcherValve.java:170) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext. invokeNext(StandardPipeline.java:641) at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:172) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext. invokeNext(StandardPipeline.java:641) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.catalina.core.StandardEngineValve. invoke(StandardEngineValve.java:174) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext. invokeNext(StandardPipeline.java:643) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:432) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler. processConnection(Http11Protocol.java:386) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:534) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run (ThreadPool.java:530) at java.lang.Thread.run(Thread.java:534)
To avoid this problem, review the data you have loaded for DimRelationTranslations. Make sure you add a name in the column dimRelation.dimRelNm. When you load the DimRelationTranslations again, the dataload feature will be able to determine the records that need to be updated based on your latest changes to the file. You will then be able to review the mappings from the business structure tab without receiving an error or exception message.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS OpRisk Monitor | Microsoft® Windows® for x64 | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows 2000 Advanced Server | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled AIX | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled Solaris | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2009-06-16 09:24:28 |
| Date Created: | 2008-09-26 16:23:04 |